Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website or booking services through https://buraqmobiletyres.co.uk (the “Website”) operated by Buraq Mobile Tyres (“we”, “us”, or “our”).

By accessing or using our Website or booking our services, you agree to be legally bound by these Terms. If you do not agree to these Terms, please refrain from using our Website and services.

1. Services Provided

Buraq Mobile Tyres offers mobile tyre fitting, emergency puncture repair, tyre replacement, wheel balancing, and other related vehicle services directly at your home, office, or roadside location.
All services are subject to availability and may vary depending on your location, vehicle type, and weather or traffic conditions.

2. Bookings & Payments

Bookings can be made through our Website, via phone, WhatsApp, or any other approved platform.
We reserve the right to confirm, decline, or reschedule bookings due to technician availability or unforeseen events.
Clear pricing will be provided before service confirmation. Any additional costs (e.g., for special tyre sizes or extra work) will be communicated before starting the job.
Accepted payment methods include cash, debit/credit card, or mobile payment platforms as agreed upon during booking.
Full payment is required upon completion of service. We reserve the right to withhold or discontinue services if payment is not provided.

3. Cancellations & Refunds

If you need to cancel or reschedule, please notify us at least 2 hours before the appointment.
Cancellations made with insufficient notice may incur a call-out or admin fee.
Prepaid services are refundable only if the service has not been delivered.
Refunds will be processed via the original payment method and may take 5–7 business days.

4. Service Warranty & Liability

We offer a 30-day workmanship warranty on our tyre fitting and repair services unless otherwise stated.
Tyres and parts are covered under the manufacturer’s warranty where applicable.
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our services or delays beyond our control.
It is the customer’s responsibility to ensure the vehicle is fit for service (e.g., accessible, secure, and stable for lifting).

5. User Responsibilities

By using our services, you agree to:

Provide accurate information during booking.
Ensure the vehicle is parked in a safe and accessible location.
Remove wheel locks and make relevant tyre parts available, where applicable.
Not misuse our services for fraudulent or illegal activity.
Comply with any reasonable instructions given by our technicians for safe service delivery.

6. Intellectual Property

All content on this Website, including text, images, logos, graphics, and code, is the property of Buraq Mobile Tyres unless otherwise stated.
You may not copy, reproduce, or reuse any part of the Website without written permission.

7. Third-Party Links

Our Website may contain links to third-party websites (e.g., Google Maps, payment gateways).
We are not responsible for the content, policies, or practices of those external sites. Your use of third-party websites is at your own risk.

8. Service Limitations

We may refuse service in unsafe environments or locations where our technicians cannot safely operate.
Tyre availability is subject to stock and market conditions. We will inform you of alternatives if a specific tyre model is not available.
In extreme weather conditions or during high-traffic hours, service times may be delayed. We appreciate your patience.

9. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately once posted on this page.
Continued use of our Website and services after changes implies your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any legal disputes shall be subject to the exclusive jurisdiction of the UK courts.

11. Contact Us

For any questions, concerns, or requests related to these Terms and Conditions, please contact us at:

📍 Buraq Mobile Tyres
✉️ Email: contact@buraqmobiletyres.co.uk
🌐 Website: https://buraqmobiletyres.co.uk